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Customer service process
Step by step guide on the complaints process
Fitness to practise publications policy
This document sets out the publication policy for fitness to practise proceedings
Appointment of registrant assessors and medical assessors
This document sets out the policy for appointing registrant and medical assessors
Frivolous, vexatious and abusive complaints policy
This document sets out the policy for frivolous, vexatious and abusive complaints.
Confidentiality - guidance for registrants
The standards against which we assess education and training programmes
Major change
This document is designed to clarify the major change process.
Further information - standards for pre and post registration education programmes
We have provided the following references and links to education resources for information only
Don’t forget – travel tips and more
Check back here for the latest reminders for Partners
Case studies
Case studies that promote and protect the interests of service users and carers
Orthoptists and paramedics renewals - window closing soon
The deadline for Orthoptists and paramedics to complete their registration renewal is fast approaching
Operating department practitioner renewals - window closing soon
The deadline for operating department practitioners to complete their registration renewal is fast approaching
Our new Education Quality assurance model – our reflections six months in
Updates on our quality assurance model and reflections on the achievements and challenges.
HCPC launches search for 2026 Council Apprentices
Today we've opened the appointment process for our next Council Apprentices.
Biomedical scientists renewal window closing soon
The deadline for biomedical scientists to complete their registration renewal is fast approaching
How to submit a deferral request
See the step-by-step guidance below of how to submit deferral request