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Case study: Munira is a physiotherapist working in private practice. She has treated her service user Russel for the last three months after he was involved in a fall at home.

Case study: Emily is a dietitian working in an NHS Trust hospital. She also volunteers at a local charity that raises awareness about diabetes at events and conferences

This section answers some frequently-asked questions about reflective practice, like how to document your reflection

Including medical entitlements, prescribing and advanced levels of practice.

But how do you determine what your scope of practice is? This page, and the resources within it, will help.

Controlled drugs are subject to additional legal controls as they carry a higher risk of being misused or causing harm

As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.

How to ensure you meet our standards by using social media effectively and sensitively

Case study: Kathy is an occupational therapist, working in the NHS, and has recently trained as a best interests assessor

How to ensure you meet our standards when handling information about service users

You should keep the following principles in mind when handling information

Confidentiality means protecting personal information, this information might include details of a service user’s lifestyle, family, health or care needs which they want to be kept private

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

These pages outline the key responsibilities and benefits of safe and effective delegation and offer practical questions for consideration when meeting your HCPC standards.