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In collaboration with professional healthcare organisations, we have launched a set of consent principles aimed at improving informed decision-making and reducing patient and service user harm.

We regulate hearing aid dispensers on the basis of their professional title and also their protected function.

What to do if your application to the Register has been refused

This page covers what you should record, in what format and when. It also covers how records should be stored.

The Professional Liaison Service now operates with a Consultant in each of the four UK nations, who can design and deliver solutions that are specific to registrant and employer needs. 

Those on the COVID-19 Temporary Register have until 2 October 2023 to complete and submit a declaration form to be able to remain on the COVID-19 Temporary Register until the 31 March 2024.

Case study: A dietitian’s employer raised concerns about their clinical practice and conduct, following a number of incidents relating to six different service users.

If a concern is raised or referral is made about a HCPC-registered professional, our fitness to practice investigations process will begin. This flowchart summarises the steps. 

Case study: The NHS Counter Fraud Unit of the local NHS Trust raised concerns about a physiotherapist. On numerous occasions, the registrant submitted timesheets and claimed payments for hours they did not work.

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

Principles developed by the HCPC and other healthcare regulators, patient organisations, and NHS partners to ensure informed decision-making and shared responsibility in care.

High level principles of good practice expected of everyone when consulting and or prescribing remotely from the patient