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How to make a complaint to the Health and Care Professions Council (HCPC)

This document provides guidance on making a complaint about a person on the HCPC Register.

Customer service policy

View our policy for customer service in this section

Whistleblowing disclosures report 2021

Our aim in this report is to be transparent about how we handle disclosures, highlight the action taken about these issues, and to improve collaboration across the health sector.

Approvals and monitoring annual report 2006

This report provides information about the number and types of approval visits, the outcome of these visits, the number and type of monitoring submissions, and the outcome of this monitoring.

Professionalism in healthcare professionals

This report is the fourth in a series on research relating to the professions registered with the HCPC. It is part of our commitment to building the evidence base of regulation and being innovative in our approach. 

Welsh language standards

How we deliver services to Welsh speaking members of the public

Webinar: reporting concerns about safety

#MyHCPCStandards​ webinar series: Standard 7 - reporting concerns about safety

Report on the findings of the HCPC In Focus feedback survey 2015

From 5 June – 17 July 2015 we conducted an electronic survey to collect feedback about our external-facing electronic newsletter, HCPC In Focus. This report is a breakdown of our findings and a summary of potential future developments.

CPD report: What is the evidence for assuring the continuing fitness to practise of HCPC registrants, based on its CPD and audit system?

The aim of this study was to answer the question ‘What is the evidence for assuring the continuing fitness to practise of Health and Care Professions Council registrants, based on its Continuing Professional Development and audit system?’

Developing resilience as a student

Resilience is our capacity to recover quickly from difficulties and to adapt in the face of challenging circumstances

Fitness to practise annual report 2014

This report provides information about the HCPC’s work in considering allegations about the fitness to practise of HCPC registrants. 

Policy on use of tests of competence when assessing international registration applications

This policy sets out the nature of the tests of competence and reasons behind the approach we use.