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The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.

The factors to consider in applying our standards during the COVID-19 pandemic

The following terms are defined in the context of preceptorship.

High level principles of good practice expected of everyone when consulting and or prescribing remotely from the patient

The standards of proficiency that chiropodists / podiatrists must meet in order to join, and remain on, the HCPC Register. 

Professional bodies typically promote the profession, represent their members and provide curriculum frameworks, training and CPD.

HCPC Policy Manager Tom Miller explains the proposals we are making and why it is especially important to hear from employers and managers of HCPC registrants, who have experience of how the current arrangements are working.

Case study: The NHS Counter Fraud Unit of the local NHS Trust raised concerns about a physiotherapist. On numerous occasions, the registrant submitted timesheets and claimed payments for hours they did not work.

Case study: An employer raised concerns about an operating department practitioner’s (ODP) conviction of fraud. For this conviction, she was sentenced to 18-months imprisonment and suspended for 24 months.

Learn how to overcome the challenges of being open and honest in practice.

Step-by-step process on making a self-referral

We have significantly expanded the role of equality, diversity and inclusion (EDI), placing specific importance on making sure that practice is inclusive for all service users. This is one theme within the key changes to the updated standards of proficiency for all professions. 

Case study: Health Education and Improvement Wales (HEIW) share their work on developing a reflective toolkit which supports speaking up