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Appealing a decision

Information on your right to appeal a decision and how to do so. 

Our expectations for your record keeping

This page covers what you should record, in what format and when. It also covers how records should be stored.

Health and character declarations

Guidance for applicants and registrants on why we ask for information about your health and character, when you would need to provide it, what you'd need to provide and how it would be assessed.

What information is confidential?

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

What, when and how to refer an employee to us

If your concern about your employee raises a question about their fitness to practise, you should refer this to us

Managing concerns about an employee

As an employer or manager, you will manage any concerns about your employees’ performance or behaviour