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The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.

A list of the types of issues we cannot get involved with.

The Professional Liaison Service now operates with a Consultant in each of the four UK nations, who can design and deliver solutions that are specific to registrant and employer needs. 

Susanna is an occupational therapist and Aspire Creating Communities, a charity in Huddersfield that combats social isolation amongst over-55s. She returned to the Register in 2019.

For queries relating to raising concerns, misuse of titles and the fitness to practise process

The professions we regulate have one or more designated titles that are protected by law and professionals must be registered to use them

We have listed the main resources that we signpost registrants to, when they have a question about record keeping

Emma is a registered occupational therapist. For Disability History Month 2023 she shares the story of her disability and its impacts on her life.

Our annual report provides an account of our work investigating fitness to practise (FTP) concerns raised with us across the 15 professions we regulate.

See how we work with stakeholders, which underpins the functioning of the model

For Occupational Therapy Day 2021, occupational therapist Buchan Jagdev tells us about how her role has changed during the pandemic and what motivates her to every day.

HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.

How to consider applicants with convictions or cautions and make decisions regarding their suitability for registration and ability to provide a professional service for the public. 

We’ve been speaking to Registrants throughout the pandemic and highlighting their COVID-19 experiences

Supporting information which expands on the delivery elements of Preceptorship Principle 4 - Preceptor role