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Professional indemnity - your questions answered

Guidelines on insurance can be tricky, so we've compiled some of the questions our registrants commonly ask 

Work for us

The people we work with are central to helping us achieve effective and efficient regulation

COVID-19 advice

Read our FAQs and information on how to apply our standards during the COVID-19 pandemic

Diversity data: hearing aid dispensers - March 2023

This factsheet provides key EDI information for hearing aid dispensers and how the demographics of this group compare to the demographics of HCPC registrants overall

Diversity data: speech and language therapists - November 2023

This factsheet provides key EDI information for speech and language therapists and how the demographics of this group compare to the demographics of HCPC registrants overall

Standards in practice: being open when things go wrong

The duty of candour is important for anyone working in health and care, but what does it mean in practice?

An employer's perspective: Supporting a registrant through fitness to practise proceedings

Ruth Clement is Head of Kent Children’s Therapies at Kent Community Health NHS Foundation Trust. A concern was raised about a HCPC-registered therapist that Ruth line-managed. Here she gives her perspective on the events and shares tips for employers or managers in similar situations.

Sustainability in health and care practice

HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.

How we investigate health concerns

The HCPC takes a proportionate approach to investigating concerns about a registrant’s physical or mental health

Section 5 – English language proficiency

People on the HCPC’s Register must be able to communicate effectively in English in order to meet our standards of proficiency

FAQs on record keeping

We get many questions about record keeping from registrants. This page runs through the most common questions and signposts to other sources of advice

Our work

Our corporate plan sets out the important development work we want to achieve to progress our strategy

Preceptorship – supporting registrants, employers and the sector to deliver better healthcare

The consultation on preceptorship sets out our ambition to construct a set of principles that can support registrants, employers and the wider sector in delivering better healthcare by ensuring healthcare professionals are better supported at key points in their careers.

Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Confidentiality and accountability

You need to make informed and reasonable decisions about your own practice to make sure that you always respect and protect the confidentiality of service users

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