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Involving service users

How we involve service users in our assessment activities.

Assessing and quantifying risk

We use a risk model which allows us to be consistent in the application of our standards and processes.

Undertaking quality assurance activities

When we assess institutions or programmes through our processes, we develop themes and questions to explore with education providers.

Using data and intelligence

Learn how we use data and intelligence to inform our assessment of the performance of institutions and programmes.

Maintaining approval

What we need from providers to maintain their programme's approval through our performance review process.

Gaining approval

Information about the process for approving your education programme, including threshold levels and relevant proficiency standards.

Planning a new programme

Important information for education providers planning to run a new programme

HCPC Diversity Data 2021 factsheets

Our factsheets provides the key EDI information by profession and how the demographics of each group compare to the demographics of HCPC registrants overall

My COVID-19 Story - Luke McAndrew

Luke McAndrew is a recent graduate and newly qualified paramedic.

How to make a declaration

A closer look at the three instances in which you would provide health and character information to the HCPC, and the different ways of supplying it for each. 

Case studies

These case studies will help explain how you might assess risk, manage your fitness to practise and ensure you continue to meet your HCPC standards.

Bringing profession into disrepute / inappropriate comments on social media

Case study: A paramedic self-referred after he posted inappropriate comments on social media, which caused his employer to suspend him.

Breach of confidentiality

Case study: An occupational therapist's employer raised concerns with us after the registrant left a notepad containing confidential information, pertaining to a number of service users, at the home address of a service user.

Inappropriate relationship with patient

Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.

Failure to maintain adequate records

Case study: A dietitian’s employer raised concerns about their clinical practice and conduct, following a number of incidents relating to six different service users.

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