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Step by step guide on the complaints process

With the publication of the revised standards of conduct, performance and ethics (‘the standards’) coming soon, you are no doubt wondering what you can do to support your HCPC registrants with embedding them into everyday practice. We're here to help! 

We have significantly expanded the role of equality, diversity and inclusion (EDI), placing specific importance on making sure that practice is inclusive for all service users. This is one theme within the key changes to the updated standards of proficiency for all professions. 

The role provides an opportunity for a talented person to gain boardroom experience and skills as a member of the HCPC’s most senior decision-making group. 

Registrants must have the skills, knowledge, character and health to practise their profession safely and effectively

There are a small number of circumstances where you might need to pass on information without consent, or when you have asked for consent but the service user has refused it

See the step-by-step guidance below of how to submit further information if requested by a CPD assessor

HCPC Policy Manager Tom Miller explains the proposals we are making and why it is especially important to hear from employers and managers of HCPC registrants, who have experience of how the current arrangements are working.

As a health and care professional, you must promote and protect the interests of service users and carers

Info on joining the Register, renewals, international applicants, period of adaptation and returning to practice

Employers, including those who manage, supervise or lead the work of HCPC registered professionals, play a key role providing a number of functions, including checking their employees’ registration

NHS Lothian (NHSL) developed a number of initiatives to support Transgender employees at work, including Top tips for employees and employers

This tender has now closed. Deadline: 5pm Monday 29 August 2022